Tram passenger satisfaction rises as Leeds considers tram-train


Passenger satisfaction with tram services has risen to 92%, according to a new poll.

Transport Focus’s latest Tram Passenger Survey covered over 5,000 passengers in Blackpool, Greater Manchester, the West Midlands, Nottingham, Sheffield and Edinburgh.

Across all six networks, overall satisfaction increased from 90% to 92% since 2014.

Manchester's Metrolink trams

David Sidebottom, Transport Focus passenger director, said: ‘It’s great to see tram passenger satisfaction riding high once again. This is despite lots of engineering work to expand, improve and renew existing tram systems.

‘It is vital that operators and authorities now use these results to improve the passenger experience even further.’

The number of passengers saying they were ‘very satisfied’ with their journey increased from 53% in 2014 to 57% in 2015.

Passengers’ rating of value for money of their journey across the networks rose from 61% in 2014 to 69%.

Leeds tram-train mooted

Meanwhile, campaign group TramForward has backed a call from MPs to take forward a tram-train network in the Leeds City Region and West Yorkshire following ministers’ rejection of the controversial Leeds trolleybus scheme.

The call from the All Party Parliamentary Light Rail Group (APPLRG) resurrected proposals put forward by Metro (the West Yorkshire Passenger Transport Authority) in 2009.

Greg Mulholland, MP for Leeds North West and chairman of the APPLRG, said: ‘Leeds and the Leeds City Region have been let down on light rail for too long and we now need to get cracking with plans for developing a modern, integrated transport network over the coming years to catch up with other cities and tackle congestion by getting people out of cars and onto modern light rail vehicles.’

A tram-train can run on city centres streets as well as local rail networks.

Tramforward, the campaign arm of the Light Rail Transit Association, said: ‘Tram-trains and light rail generally have a proven track record of getting people out of their cars and on to public transport – which is exactly what the Leeds City Region desperately needs.’

Last week, transport secretary Patrick McLouglin rejected Leeds City Council’s longstanding attempts to build a £250m trolleybus scheme.

But the council was allowed to keep £173.5m of central government funding and vowed to bring forward other public transport improvements.

Writing in the Yorkshire Evening Post today, council leader Judith Blake admitted that the council had made mistakes over the trolleybus scheme.

But she said the city now needs to ‘focus on the future’ with ‘a clear, ambitious and realistic 30-year vision and plan for transport in Leeds’.

Ms Blake said the plan should identify schemes that can be delivered soon, such as park and ride sites, high quality fast bus routes, new rail stations, better public spaces, cycle and walking routes, as well as ‘transformational long-term projects, potentially tram-train’.

Register now for full access

Register just once to get unrestricted, real-time coverage of the issues and challenges facing UK transport and highways engineers.

Full website content includes the latest news, exclusive commentary from leading industry figures and detailed topical analysis of the highways, transportation, environment and place-shaping sectors. Use the link below to register your details for full, free access.

Already a registered? Login

comments powered by Disqus
highways jobs

Highways Infrastructure Manager

Northumberland County Council
£60,253 - £63,540
We have a rare and exciting opportunity for the role of Highways Infrastructure Manager Northumberland
Recuriter: Northumberland County Council

Highways Project Technician

Cambridgeshire County Council
£18,795 - £21,166
We’re looking for strong team players interested in working with a variety of professional and community partners across Cambridgeshire Cambridgeshire
Recuriter: Cambridgeshire County Council

Chief Officer

Leeds City Council
£85,207 to £93,727
We need a Chief Officer with that rare blend of strategic perspective with a genuine talent for engaging and supporting our workforce to be... Leeds, West Yorkshire
Recuriter: Leeds City Council

Programme Director for Climate Change

Warwick District Council
Up to £91,500
This exciting new role will join our Corporate Management Team to formulate, oversee and implement the Climate Emergency Action Programme. Warwick, Warwickshire
Recuriter: Warwick District Council

Sustainable Travel Officer

The Royal Borough of Kensington & Chelsea Council
£33,600 - £45,400 per annum
Are you passionate about the environment, and the support services required to keep it safe, clean and green? Kensington and Chelsea, London (Greater)
Recuriter: The Royal Borough of Kensington & Chelsea Council

Parks Constable

The Royal Borough of Kensington & Chelsea Council
£25,833 - £29,726 per annum
You will have previous experience as an attested police officer or as a Special Constable, British Transport Police or Royal Parks. Kensington and Chelsea, London (Greater)
Recuriter: The Royal Borough of Kensington & Chelsea Council

Collision Investigation Officer

Transport for Greater Manchester
£26,844.00 - £38,228.00 Per Annum
Are you excited by the opportunity to make a difference to the roads of Greater Manchester? Greater Manchester
Recuriter: Transport for Greater Manchester

2 x Environmental Health Officer (Food, Health & Safety)

Dacorum Borough Council
£31,218 to £39,786 (Inclusive of London Fringe Weighting) + Car Allowance   
Seeking to appoint 2 x fully qualified Environmental Health Officer’s to work within our... Hertfordshire
Recuriter: Dacorum Borough Council

Senior Traffic Engineer

East Riding of Yorkshire Council
£32.029 - £34.788
We seek an enthusiastic and experienced traffic engineer to manage our Traffic Team. East Riding of Yorkshire
Recuriter: East Riding of Yorkshire Council

Head of Asset Management (Regeneration & Environment)

Rotherham Metropolitan Borough Council
£55,856 - £59,773
We have a current vacancy for the role of Head of Asset Management, and we are looking for a dynamic individual to lead the service Rotherham, South Yorkshire
Recuriter: Rotherham Metropolitan Borough Council

Environmental Education Assistant

Brent Council
£22,779 - £24,030 p.a. inc. (pro-rata)
Looking for instructors who complement our enthusiastic, motivated and friendly staff team. Brent, London (Greater)
Recuriter: Brent Council

Structures Asset Manager

Kent County Council
£52,713 - £58,774 per annum (salary dependent on experience) 
If you have the ability to succeed in either of these roles and are able to prioritise competing demands and objectives, coupled with... Ashford, Kent
Recuriter: Kent County Council

Structures Senior Engineer

Kent County Council
Starting salary £33,082 per annum
Providing engineering support for maintenance of highway structures, liaising and working closely across KCC. Ashford, Kent
Recuriter: Kent County Council

Development Management Engineer

Warwickshire County Council
£37,849 - £39,782 per annum
The successful applicant for this post will be capable of taking the lead on work within the team associated with... Warwickshire
Recuriter: Warwickshire County Council

Permit Officer – Place

Enfield London Borough Council
£27,228 - £29,241
You will have the ability to understand and learn relevant legislation and be able to work on your own initiative but also work as part of... Enfield (London Borough), London (Greater)
Recuriter: Enfield London Borough Council

Senior Policy Planner

London Borough of Richmond upon Thames and London Borough of Wandsworth
£32,643 – £45,704 depending on skills
Are you looking for working arrangements that enhance your work-life balance? London (Greater)
Recuriter: London Borough of Richmond upon Thames and London Borough of Wandsworth

Community Services Manager

Copeland Borough Council
Competitive Salary
Looking for an energised and enthusiastic candidate to lead and focus the service through the challenges set by the Resources and Waste Strategy. Moresby, Whitehaven
Recuriter: Copeland Borough Council

Highways Infrastructure and Maintenance Manager - Highways Network

Bridgend County Borough Council
£37,813 - £40,760 per annum
An exciting opportunity has arrived inside the Highway Asset Maintenance Team within the Communities Directorate. Bridgend (Pen-y-bont ar Ogwr)
Recuriter: Bridgend County Borough Council

Business Support Officers - Transport Team (2 Jobs)

Kirklees Metropolitan Council
£19,554 - £21,166
Within the Transport Team you will be required to work flexibly in accordance with the needs of the service, which can men... Kirklees, West Yorkshire
Recuriter: Kirklees Metropolitan Council

Transportation Planning Manager

Brent Council
£55,638 - £58,779 p.a. inc.
ou will have an excellent knowledge and understanding of transport policy at both local and national level. Expertise of both people and... Wembley, London (Greater)
Recuriter: Brent Council