Robertson to take over at Transport Focus


Passenger watchdog Transport Focus has appointed Alex Robertson as its new chief executive.

Mr Robertson (pictured) will join the watchdog on 1 December from the Pensions Ombudsman, where he has been chief operating officer since 2020.

Transport Focus - which acts as the watchdog for users of both public transport and the strategic road network - said current boss Anthony Smith would be stepping down at the end of the year.

It added that Mr Robertson impressed during the selection process with his wide-ranging experience, passion for the needs of the transport user and vision for its future development ‘as an even more effective voice for the transport user’.

Mr Robertson said: ‘I am very excited to be able to lead Transport Focus in its important work to represent transport users and I’m looking forward to meeting the team and getting to know the transport sector again.’

Transport Focus chair Nigel Stevens said: ‘On behalf of the Board, I am delighted to announce Alex Robertson as the new Transport Focus chief executive.

‘I look forward to working with him as we seek to ensure Transport Focus continues to be a powerful voice for the transport user, championing the needs of today’s user and influencing the policy decisions for the future.’

Prior to his current role, Mr Robertson was executive director for strategy and operations with the Parliamentary and Health Service Ombudsman.

In his early career he spent over five years at Transport for London, working in policy and public affairs. After a brief spell in the voluntary sector, he moved to the Electoral Commission where he was director of communications and the programme director for the Scottish and EU referenda.

Transport Focus is an executive non-departmental public body, sponsored by the Department for Transport.

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