The Road Safety Markings Association (RSMA) is thought to be first trade body in the UK highways sector to obtain an ISO9001:2015 quality assurance accreditation.
The award covers the association’s training and lobbying activities and follows a six month project involving all of the association’s 12 staff, reviewing and revising their systems to meet the new international quality standard.
George Lee, RSMA chief executive, said: ‘The RSMA requires all of its members to demonstrate the quality of their services and products through compliance with ISO9001 series accreditation and therefore it is important that we live up to those exacting standards of quality, customer service and product integrity too.
‘The strength and professionalism of the entire RSMA team is evidenced by the achievement of this award and I am immensely proud of the input of all of our staff.’
He added: ‘Representation and lobbying is something that is often misunderstood and even misrepresented, therefore, having it included in the scope of our quality accreditation has provided RSMA with the opportunity to evidence the legitimacy of the work we do to gather, analyse and promote members views and interests, whether that is to other sector bodies or local, national and European government.'
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