Herts’ long-term pothole fix gets quick results


Hertfordshire CC has said that its new approach to fixing potholes and other faults on roadways and footpaths has led to better repairs and saved hundreds of thousands of pounds.

The council launched a pilot triage inspection service in October last year to help highways contractor Ringway respond to reported defects more effectively and efficiently.


It said this new approach has so far reduced costs by around £730,000 – savings that will be reinvested in the service.

Terry Douris, cabinet member for highways, said: ‘The council is responsible for maintaining over 3,000 miles of roads and this new process helps us determine what intervention is required to ensure roads are as safe and well-maintained as possible.

‘We are always looking to improve the service for Hertfordshire road users and are confident that this approach allows for repairs to be dealt with appropriately, providing good value for money and making the best use of our resources to provide better long-term results.’

The new triage approach means that when a fault is reported, a qualified inspector carries out an assessment and arranges for the ‘most appropriate work’ to be carried out.

This may be to permanently repair an individual pothole or to plan the resurfacing of a wider area of road.

Previously highways teams had responded to hazards reported by the public (such as potholes described as 50mm deep or more) by sending a full crew to repair them or make them safe.

Using inspectors to assess faults allows better planning, so crews can carry out more permanent and larger-scale works to repair multiple faults, the council said.

In this way the council appears to have made both efficiency savings and avoided some reactionary repairs, although it is unclear exactly where the balance lies on the announced savings. 

Under the pilot, triage inspectors assessed 7,699 carriageway and footway defects in a six-month period.

The council said that by the autumn, the triage inspection service will be fully operational, with 10 inspectors operating from its four highways depots.

Separately, the council said it has almost completed its summer programme of resurfacing works with surface dressing carried out on around 70 roads - a total of 705,000 square metres of carriageway.


Also see

Register now for full access

Register just once to get unrestricted, real-time coverage of the issues and challenges facing UK transport and highways engineers.

Full website content includes the latest news, exclusive commentary from leading industry figures and detailed topical analysis of the highways, transportation, environment and place-shaping sectors. Use the link below to register your details for full, free access.

Already a registered? Login

comments powered by Disqus
highways jobs

Definitive Map Manager

Cambridgeshire County Council
£32,825 - £35,401
This role is based within the Highways Service at Cambridgeshire County Council and provides an unusual and... Cambridgeshire
Recuriter: Cambridgeshire County Council

Bridge Park Operations Manager

Brent Council
£38,799 - £41,706 p.a. inc.
This is an exciting opportunity to play a key role in managing the operations and contributing towards the... Brentford (City/Town), London (Greater)
Recuriter: Brent Council

Assistant Engineer

Cambridgeshire County Council
£21,074 - £30,756
A great opportunity for someone looking to start or develop a career in Highways Engineering including the... Cambridgeshire
Recuriter: Cambridgeshire County Council

Head of Strategic Transport

Cheshire East Council
£64,000 - £75,000 + benefits
We’re committed to “working for a brighter future together” – and we expect you to be too! Cheshire
Recuriter: Cheshire East Council

Regeneration Manager

Mole Valley District Council
£52,895 - £57,143 FTE
This is a great career opportunity to specialise in town centre regeneration and repositioning. Dorking, Surrey
Recuriter: Mole Valley District Council

Technical Services Officer (Mechanical)

Kirklees Metropolitan Council
£36,876 - £38,813
This is an exciting and challenging time for Kirklees and we want to expand our team to manage and deliver construction... Kirklees, West Yorkshire
Recuriter: Kirklees Metropolitan Council

Road and Footway Asset Engineer

Kent County Council
£28,925 per annum
An exciting opportunity has arisen to join the Road and Footway Asset Team as an Asset Engineer. Kent
Recuriter: Kent County Council

Head of Waste

Lincolnshire County Council
£65,651 - £70,725
As Head of Waste, you will be commercially focussed and forward-thinking. Lincolnshire
Recuriter: Lincolnshire County Council

Assistant Director

Reading Borough Council
Up to £92k
It’s the ideal time to take the lead on our modernisation agenda, and deliver growth in the trading of our front line services. Reading, Berkshire
Recuriter: Reading Borough Council

Assistant Director – Highways

Lincolnshire County Council
£82,264 - £107,878
Come and lead the future agenda for our highways services. Lincolnshire
Recuriter: Lincolnshire County Council

County Highways Manager

Lincolnshire County Council
£55,503 - £60,578
Seeking a highly motivated leader and an excellent communicator, who has a proven ability to build relationships and trust, leading by example. Lincolnshire
Recuriter: Lincolnshire County Council

Local Highways Manager (East) - Lincolnshire County Council

Lincolnshire County Council
G12 £43,662 - £50,430
Seeking someone who combines excellent technical knowledge with a dedication to the customer. Lincolnshire
Recuriter: Lincolnshire County Council