The public continues to have little patience with local councils and utility companies in how they manage their highway works, according to a Localgov.co.uk/Surveyor magazine vox pop.
Despite government legislation and efforts by the industry to improve works management, the public’s opinion on works in the street remains poor.
In April 2007, the industry body representing the utilities firms, NJUG, launched a ‘vision for street works’, which talked about a variety of factors needed to produce a ‘world class’ street works sector in the UK.
One of those factors was working together. But to work together and solve problems industry has to really understand the hurdles that they face inside out.
Traditionally the street works industry has been divided. On one side, local authorities, and on the other, utility companies and their contractors.
Times have changed and there is a greater commitment towards working together than ever before, but there is always room for improvement.
This vox pop was prepared for last week's Surveyor-organised HSC08 industry conference, to show local authority street work officers and their utility partners and contractors what the public really think about street works.
Suffice to say, it raised one or two eyebrows.