Bus station first for sight-impaired passengers


A new audio-enabled interactive map display to help visually-impaired passengers find their way around Norwich bus station is said to be the first in the UK to give live travel information.

The desk-type, plinth-mounted tactile display was unveiled on Thursday (1 November). Costing £17,500, it directs users to the services they need, with timetabled departure times, as well as directions to concourse amenities.


Norwich’s bespoke interactive map was developed by Norfolk County Council working closely with manufacturers Nexus Alpha and the Norfolk & Norwich Association for the Blind (NNAB).

Cllr Martin Wilby, Chairman of Norfolk County Council’s Environment, Development and Transport Committee, said: 'Around 10 million people use Norwich bus station every year so we want to make sure the site moves with the times and harnesses the best technology to help all the shoppers, workers and tourists that visit our fine city.

'We’ve worked closely with the Norfolk & Norwich Association for the Blind to make sure this map really does a good job and will be a welcome new addition for the future.'

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